Analisis Beban Kerja Mental Menggunakan Metode Nasa – TLX Pada Divisi Human Capital Services Officer

Muhammad Rizky  Prastiyo; Rianita Puspa Sari

doi:10.37090/indstrk.v8i3.1227

Authors

Muhammad Rizky Prastiyo Universitas Singaperbangsa Karawang
Rianita Puspa Sari Universitas Singaperbangsa Karawang

DOI:

https://doi.org/10.37090/indstrk.v8i3.1227

Abstract

TTA is a mining company with a significant role played by the Human Capital Services Officer division. Employees are faced with a heavy mental workload. Intense industry competition demands improved performance in a short time with minimal errors. This study aims to analyze the mental workload in the Human Capital Services Officer division using the Nasa-TLX method. Employees work 5 days a week for 8 hours per day, but all employees in the Human Capital Services Officer division work beyond regular hours without overtime pay or shift rotation. The study utilizes the Nasa-TLX method to analyze the mental workload in the division. Out of 17 employees surveyed, 5 experienced excessive mental workload, while 12 had an optimal workload. Factors affecting the mental workload include Mental Demand, Temporal Demand, Frustration Level, and Performance Level. This analysis provides a better understanding and information that can be used to enhance user experience and work efficiency. Thus, this research provides important insights in managing workload within the Human Capital Services Officer division of PT.TTA

Keywords: Employee Working Hours, Mental Workload, Nasa-TLX Method

References

Achyana. (2016). Faktor-Faktor Yang Mempengaruhi Beban Kerja Room Attendant.

Bariyah. (2014). Implementasi Disiplin Kerja Dan Beban Kerja Terhadap Kinerja Karyawan. Jurnal Ilmiah Fakultas Keguruan Dan Ilmu Pendidikan, 27–36.

Fatimah. (2021). Panduan praktis evaluasi kinerja kerja.

Hanim. (2016). Pengaruh Stres Kerja Terhadap Kepuasan Kerja Serta Dampaknya Pada Kinerja Karyawan Hull Construction Di PT. Dok Dan Perkapalan Surabaya. Jurnal Ilmu Manajemen, Vol 4 No 3.

Hart, S. G., & Staveland, L. E. (1988). Development of NASA-TLX.

Hendrawan, et al. (2013). Pengukuran dan Analisis Beban Kerja Pegawai Bandara Hang Nadim. Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis, 1-14.

Irawati. (2017). Analisis Pengaruh Beban Kerja terhadap Kinerja Karyawan Operator pada PT Giken Precision Indonesia. Jurnal Inovasi dan Bisnis, Vol 5 no 1.

Limawandoyo Et al. (2013). Pengelolaan Dan Pengembangan Sumber Daya. Jurnal Manjemen Bisnis, Vol 1 No 2.

Mahawati. (2021). Analisis Beban Kerja dan Produktivitas Kerja.

Mahendro, et al. (2018). Manajemen Pengembangan Sumber Daya Manusia. Bandung: Alfabeta.

Marshanty. (2020). Hubungan beban kerja mental, Masa Kerja, dan Usia terhadap Kejadian Stress pada pekerja perusahaan akuakultur di banyuwangi.

Nurrianti, et al. (2019). Perbandingan Analisis Pengukuran Beban Kerja Psikologis pada Perawat Menggunakan Metode NASA-TLX dan RSME. 33–41.

Penulis. (2023).

Rizqiansyah, M. Z. A. (2017). Jurnal Sains Psikologi. Hubungan Antara Beban Kerja Fisik Dan Beban Kerja Mental Berbasis Ergonomi Terhadap Tingkat Kejenuhan Kerja Pada Karyawan PT Jasa Marga (Persero) Tbk Cabang Surabaya Gempol.

Rohman, & Ichsan. (2021). Pengaruh Beban Kerja dan stress Kerja Terhadap Kinerja Karyawan PT Honda Daya Anugrah Mandiri Cabang Sukabumi. 1–22.

Sujarweni & Wiratna. (2015). Metode Penelitian Bisnis dan Ekonomi. Yogyakarta: Pustaka Baru Press.

Ulfa & Naniek. (2017). Analisis Beban Kerja Mental Dengan Metode NASA-TLX pada Departemen Logistik PT ABC.

Umyati, A, et al. (2020). Conference Series: Materials Science and Engineering. Measurement of psychological impact of industrial engineering students in fulfiil of online learning outcomes using NASA-TLX method.

Vanchapo. (2020). Beban Kerja dan Stress Kerja.

Widyanti ,et al. (2010). Pengukuran Beban Kerja Mental Dalam Searching Task Dengan Metode Rating Scale Mental Effort (Rsme). Jurnal Teknik Industri, 1-6.