Jurnal Progress Administrasi Publik (JPAP) https://jurnal.utb.ac.id/index.php/jpap <p><strong>Jurnal Progress Administrasi Publik (JPAP)</strong> adalah jurnal terbitan online dan cetak dari program studi Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik Universitas Tulang Bawang lampung. Sesuai namanya, jurnal ini diharapkan dapat menjadi media pengembangan ilmu administrasi yang selalu berprogress dan menciptakan penelitian-penelitian yang mampu memenuhi kebutuhan keilmuan secara professional</p> <p><strong>e-ISSN: <a href="https://issn.brin.go.id/terbit/detail/20210418481421340" target="_blank" rel="noopener">2777-0206</a> | p-ISSN: <a href="https://issn.brin.go.id/terbit/detail/20210422061579623" target="_blank" rel="noopener">2776-8511 </a></strong></p> <p><strong>Jurnal Progress Administrasi Publik (JPAP) </strong> terbit dua kali dalam satu tahun yaitu pada bulan Mei dan November. </p> <p><strong>Jurnal Progress Administrasi Publik (JPAP) telah <a href="https://drive.google.com/file/d/1ZfWl5K3JAhIG-Bl5alD-iZYR2w-BOo-f/view?usp=sharing" target="_blank" rel="noopener">Terakreditas</a>i <a href="https://drive.google.com/file/d/1ZfWl5K3JAhIG-Bl5alD-iZYR2w-BOo-f/view?usp=sharing" target="_blank" rel="noopener">Sinta 5</a>.</strong></p> Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung en-US Jurnal Progress Administrasi Publik (JPAP) 2776-8511 KOMPARASI IMPLEMENTASI PENYALURAN PROGRAM SEMBAKO DI KOTA METRO: HIMPUNAN BANK NEGARA (HIMBARA) VS PT POS https://jurnal.utb.ac.id/index.php/jpap/article/view/907 <p><em>Food Social Assistance in Indonesia has been transformed several times, beginning with Welfare Rice, Non-Cash Food Assistance (BPNT) to Sembako Program. The transformation of food social assistance is carried out to find a better formulation in supplying food needs with balanced nutrition for the poor and vulnerable. The Sembako Program in Metro City has been implemented since 2018 and distributed by Himbara, BRI Bank with e-Warong as a place for utilization of assistance (disbursement and distribution). Furthermore, in 2022 based on Kepdirjen PFM number 29 of 2022 determines that the Sembako Program is distributed in cash by PT Pos Indonesia. This study has compared the distribution of the sembako program by Himbara and PT Pos in Metro City. The purpose of this research is to find similarities and differences to know which implementation is better. The method in this research is descriptive qualitative with a comparative approach. The findings of this research are that the distribution of the Sembako Program in Metro City is more effective when distributed by Himbara with e-Warong as a place to utilize the assistance. On the other hand, there are community empowerment targets in the distribution of sembako programs by Himbara, such as empowerment of e-Warong members. </em></p> <p> </p> <p><strong>Keywords: </strong><em>Sembako Program; Comparison; Empowerment; E-Warong.</em></p> Aulia Rahmawati Muhammad Ardiansyah Copyright (c) 2023 Jurnal Progress Administrasi Publik (JPAP) https://creativecommons.org/licenses/by-sa/4.0/ 2023-05-08 2023-05-08 3 1 1 10 10.37090/jpap.v3i1.907 ANALISIS YURIDIS DALAM PENERAPAN EFEKTIVITAS PELAYANAN PUBLIK https://jurnal.utb.ac.id/index.php/jpap/article/view/899 <p><em>This research was structured to find out and analyze the effectiveness of public services in Demak district, especially in the Demak district government's reporting channel. Along with technological developments, the Demak Regency Communication and Informatics Service (DINKOMINFO) is moving to provide efforts and innovation on issues regarding public services. The program provided is in the form of public services in the form of reports through booths, websites, SMS, social media, and applications to convey public complaints. This research is a qualitative descriptive study with a process of document analysis and observation. The information taken comes from a sample involving the people of Demak district. At this stage of the study, an analysis of public knowledge and the effectiveness of the number of users of the complaint report service was used, namely Hallo Demak and the SP4N report application, Demak district. The results of the study obtained the effectiveness of public services in Demak district through SP4N reports that the Demak district had experienced an increase in the range from December 2020 to mid-January 2021 in a period of 1.5 months receiving a total of 212 complaints, but the data was not optimal and uneven. There are still many people who do not know and even use the service. The lack of equality in the form of direct introduction and involving many parties such as students, university students, laborers, village officials, has an effect on ordinary people to participate and feel the benefits of the facilities provided.</em></p> <p> </p> <p><strong>Keywords: </strong><em>SPAN; Report; Introduction; Benefits.</em></p> Rian Sacipto Hetiyasari Hetiyasari Copyright (c) 2023 Jurnal Progress Administrasi Publik (JPAP) https://creativecommons.org/licenses/by-sa/4.0/ 2023-05-08 2023-05-08 3 1 11 16 10.37090/jpap.v3i1.899 KUALITAS PELAYANAN ADMINISTRASI DI DESA SABAH BALAU https://jurnal.utb.ac.id/index.php/jpap/article/view/917 <p><em>One of the main tasks that is very crucial for the government is to guarantee quality public services for citizens. Therefore, government agencies are often referred to as "public servants" or "public services". In providing services to the community, there are still many service implementing employees who do not understand how important quality service is to residents and have not been fully implemented properly. The purpose of this research is to understand how the quality of service administration is in Sabah Balau Village, Tanjung Bintang District, South Lampung Regency. This study uses qualitative research methods, where this research has a descriptive nature. The findings from this study indicate that the quality of community service at the Sabah Balau Village office from the point of view of the five dimensions that affect administrative services, there are two aspects that have not run optimally. So with that, employees further improve the quality of service and improve skills and discipline.</em></p> <p> </p> <p><strong>Keywords :</strong><em> Service Quality; Administration; Village.</em></p> Yuyun Apriyani Copyright (c) 2023 Jurnal Progress Administrasi Publik (JPAP) https://creativecommons.org/licenses/by-sa/4.0/ 2023-05-08 2023-05-08 3 1 17 23 10.37090/jpap.v3i1.917 EFEKTIVITAS PENGGUNAAN SISTEM INFORMASI KEPEGAWAIAN DALAM MANAJEMEN PNS DI KANTOR WILAYAH KEMENTERIAN HUKUM DAN HAK ASASI MANUSIA LAMPUNG https://jurnal.utb.ac.id/index.php/jpap/article/view/942 <p><em>The use of an information system is a must in facing complex organizational challenges. Utilization of the Personnel Management Information System aims to improve work efficiency and decision making related to civil servant management. The purpose of this study was to determine the effectiveness of the use of the Civil Service Administration Information System (SIMPEG) for Civil Servants in the Regional Office of the Ministry of Law and Human Rights in Lampung and the obstacles to its use. The method used in this study is naturalistic qualitative, researchers will collect data in a natural way through interviews with key informants, direct field observations and researching related documents. The results showed that the use of Administrative Information Systems in PNS Management at the Regional Office of the Ministry of Law and Human Rights Lampung is still quite effective because it fulfills the components of measuring the effectiveness of information systems in the form of security (confidentiality, availability, integrity) and output. The obstacles encountered when using the Civil Service Information System (SIMPEG) to meet the needs of civil servant management were that corrupt files were found due to application errors, incomplete data, leadership intervention in making decisions that ruled out the information presented by SIMPEG for consideration, and the internet network is unstable to access SIMPEG so that the staffing service process is obstructed.</em></p> <p> </p> <p><strong>Keywords : </strong><em>Effectiveness; Civil Servant Management; SIMPEG.</em></p> Putri Rachma Sholeha Copyright (c) 2023 Jurnal Progress Administrasi Publik (JPAP) https://creativecommons.org/licenses/by-sa/4.0/ 2023-05-08 2023-05-08 3 1 24 31 10.37090/jpap.v3i1.942 GAYA KEPEMIMPINAN KEPALA DESA DALAM MEMBANGUN PARTISIPASI MASYARAKAT DI BIDANG PEMBANGUNAN INFRASTRUKTUR DI KABUPATEN PESAWARAN https://jurnal.utb.ac.id/index.php/jpap/article/view/898 <p><em>Leadership style is a leader's behavior that is used by someone when they want to influence the people they lead. The potential that exists in District, Pesawaran Regency is very large, but the utilization of all existing potentials is still not optimal in its empowerment. The village head's leadership style determines how to optimize the empowerment of the potentials that exist in the village. This is what makes researchers interested in choosing Sukaraja Village as a research location.</em> <em>The purpose of this study was to find out the leadership style of the village head in building community participation in infrastructure development in District, Pesawaran Regency in 2020. The research method used by researchers was qualitative research. The techniques used in collecting data by means of observation, interviews and documentation. The data analysis technique used is interactive model analysis which includes data reduction, data presentation and verification. He results of the research and discussion of the village head's leadership style in building community participation in District, Pesawaran Regency in 2020 can be concluded as follows: (1) The village head has a Laissez Faire leadership style. (2) The village head uses the concept of interpersonal roles and informational to build community participation. (3) The output of the village head's leadership style in building community participation in his village, is that the potential of natural resources is managed and the potential for human resources is quite good but not optimal.</em></p> <p> </p> <p><strong>Keywords : </strong><em>Leadership Style; Society Participation.</em></p> Tia Marlinda Sari Putri Rahmaini Goestyari Kurnia Amantha Copyright (c) 2023 Jurnal Progress Administrasi Publik (JPAP) https://creativecommons.org/licenses/by-sa/4.0/ 2023-05-08 2023-05-08 3 1 32 36 10.37090/jpap.v3i1.898 STRATEGI SATUAN POLISI PAMONG PRAJA DALAM PENATAAN, PENGAWASAN, DAN PENERTIBAN PEDAGANG KAKI LIMA DI KOTA METRO https://jurnal.utb.ac.id/index.php/jpap/article/view/949 <p><em>The Civil Service Police Unit or commonly abbreviated as Satpol PP is an organization that has the task and function and authority in organizing the enforcement of regional regulations and regional decisions. Satpol PP in handling street vendors changed the old pattern with a new one, namely using persuasive and humanist approach strategies. The purpose of this study is to find out how the strategy carried out in structuring, supervising and regulating street vendors (PKL) by Satpol PP with a persuasive and humanist approach method. The method used in this study is descriptive qualitative, with the location of the study at the Metro City Civil Service Police Unit office and Pasar Cendrawasi. Informants in research use purposive sampling techniques, data collection techniques with triangulation techniques and in research data collection techniques with observation, interviews and literature studies. The results of this study stated that in structuring, supervising and regulating street vendors carried out by Satpol PP using a persuative and humanist approach model is good enough, the community can change the image of Satpol PP for the better and solve problems by dialogue. The obstacles faced when implementing peruasive and humanist methods such as lack of public awareness, insufficient availability of human resources such as employees at Satpol PP Kota Metro and dense activities carried out by regional officials both formal and informal cause coordination to be less than optimal. </em></p> <p> </p> <p><strong>Keywords : </strong><em>Strategy; Unit; Police; Pamong; Praja.</em></p> Theresia Helen Simarmata Copyright (c) 2023 Jurnal Progress Administrasi Publik (JPAP) https://creativecommons.org/licenses/by-sa/4.0/ 2023-05-08 2023-05-08 3 1 37 44 10.37090/jpap.v3i1.949 IMPLEMENTASI KEBIJAKAN PENERTIBAN PEMASANGAN REKLAME DI KOTA KALIANDA https://jurnal.utb.ac.id/index.php/jpap/article/view/961 <p><em>The research aims to describe how the Implementation of the Regulation Policy for Billboard Installation in Kalianda City carried out by the South Lampung Regency Civil Service Police Unit as a Regional Enforcer in accordance with Regulation Number 16 of 2016. The background of this research is because there are still billboards installed not in accordance with applicable regulations, namely South Lampung Regent Regulation Number 20 of 2011 concerning Procedures for Granting Billboard Permits in South Lampung Regency. The Civil Service Police Unit is part of the members in implementing the regulation of billboard installation in Kalianda City. This research method is carried out using qualitative methods. The indicators of this study use the theory of George C. Edward, namely 1) Communication, 2) Resources, 3) Disposition and 4) Bureaucratic Structure. The result of this study is that the implementation of billboard regulation in Kalinda City has gone quite well, but there are still inhibiting factors, namely 1) internal factors, still lack of facilities in implementation, 2) external factors, derived from human resources and part of the responsibility of the company.</em></p> <p> </p> <p><strong>Keywords : </strong><em>Implementation; Policy; Billboard.</em></p> Sony Dirgantara Ayu Nadia Pramazuly Hinfa Mosshananza Copyright (c) 2023 Jurnal Progress Administrasi Publik (JPAP) https://creativecommons.org/licenses/by-sa/4.0/ 2023-05-08 2023-05-08 3 1 45 50 10.37090/jpap.v3i1.961